The Graffiti Eaters Pty Ltd (operating as The Graffiti Eaters and The Stain Eaters) is committed to protecting the privacy of your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

What Information We Collect

We collect personal information only when you engage with us directly. This occurs when you:

• Submit a Request a Quote or Book a Job form on our website
• Book a job or request a quote by phone

The information collected typically includes your name, contact phone number, email address, and property address relevant to the job.

How We Use Your Information

Your personal information is collected for the primary purpose of providing you with a quote or completing a booked job. We may also use your contact details to follow up with you about our services — for example, to provide information about graffiti removal, hard surface cleaning, anti-graffiti coatings, or maintenance agreements that may be relevant to your property.

We will not use your information for any purpose unrelated to our services, and we will not sell, rent, or share your personal information with third parties.

Storage and Security

Your personal information is stored securely and accessible only to authorised staff. We take reasonable steps to protect your information from misuse, loss, and unauthorised access.

Opting Out

If you no longer wish to receive follow-up communications from us, you can opt out at any time by contacting us at the details below or using the unsubscribe link in any email we send you.

Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate. To make a request, please contact us directly.

Contact Us

If you have any questions about this privacy policy or the way we handle your personal information, please contact us:

Email: info@graffitieaters.com
Phone: 1300 305 307
Office hours: Monday to Friday, 7am–5pm