Fire Damage Restoration
After a fire, the visible damage — black staining, carbon deposits, smoke discolouration — is only part of the problem. The combustion process produces acid as a by-product that continues to attack metal surfaces and masonry long after the fire is out.
Buildings restored without proper cleaning solution neutralisation end up with corroded roof trusses, structural steel, and window frames weeks or months later — damage that proper treatment would have prevented entirely.
Professional fire damage restoration addresses both the visible carbon and the invisible acidity — giving the structure the best possible chance of full recovery.




How We Restore Fire-Damaged Surfaces
Fire damage restoration is highly specialised. The nature of the fire, materials involved, and surfaces affected all determine the cleaning solution treatment required. Our technicians assess each situation individually and mix the appropriate cleaning solution blend on site.
Damage assessment
Heat rises and smoke travels — areas well away from the fire can receive soot and acid deposits that look minor but will cause corrosion if untreated. Our technician identifies all affected areas before work begins and outlines what can be restored and what may require replacement.
Risk assessment
Fire-damaged structures present specific safety risks. A full risk assessment covering structural integrity, working at height, and site access is conducted before any work commences.
Chemical neutralisation
The acidity produced during combustion must be cleaning solutionly neutralised — water alone is not sufficient. Our technicians mix a neutralising blend on site matched to the carbon type and substrate. This is the step that prevents long-term corrosion and persistent fire smell.
Carbon removal
Specialist formulations soften the carbon and draw it out of the substrate. Masonry is highly absorbent — scrubbing at the surface won’t remove it and causes damage. The cleaning solution process restores the surface completely without bleach marks or residue.
Pressure washing and neutralisation
The surface is rinsed under pressure to remove all dissolved carbon and cleaning solution residue, leaving it clean, dry, and free from fire damage.
Odour treatment
Painting over fire smell won’t remove it. We apply a specialist masking agent that suppresses fire and smoke odour at the surface level — removing all trace of the smell.
Why Getting This Right Matters
The decision facing most property owners after a fire is whether to restore or demolish and rebuild. Restoration is almost always the faster and more cost-effective option — but only if it’s done properly.
Incomplete treatment leaves acid in the structure. That acid then attacks metal components — roof trusses, structural steel, fixings, and frames — in the weeks and months after the fire, causing corrosion that compromises structural integrity and creates a far more expensive problem than the original fire damage. We have seen buildings rebuilt after a fire with completely corroded structural members, all because the right cleaning solution process wasn’t applied at the restoration stage.
Getting the restoration right the first time protects the structure, eliminates the odour, and avoids the cost of revisiting damage that proper treatment would have prevented.



What to Expect on Every Job
- Full damage assessment before work begins — all affected areas identified, including heat and smoke damage beyond the fire location
- Risk assessment conducted before any work commences
- Chemical blend mixed on site to suit the specific combustion type and substrate
- Full cleaning solution neutralisation of acidity — not just carbon removal
- Specialist cleaning formulations to draw carbon out of the substrate without surface damage
- Pressure washing and neutralisation of the full treated area
- Specialist odour masking agent applied to eliminate fire and smoke smell
- Risk report provided before work begins
- $20 million public liability insurance on every job
- ISO-audited operations — Quality (ISO 9001), OH&S (ISO 45001), Environmental (ISO 14001)



